We continue to support our most vulnerable customers in need of housing help and advice. This includes victims of domestic abuse, rough sleepers or those at risk of losing their home. If you need support, please contact us.
Offers of accommodation
We have guidance in place to make sure everyone keeps a safe distance at viewings and during face to face contact.
This will be explained to you and must be adhered to at all times. Failure to do so may result in an offer of accommodation being withdrawn.
posting your documents to us at Housing Options Service, Unit 3, Heddon Way, NE34 0NU.
We will then request anti-social behaviour checks.
If you have requested a move for medical reasons, an Occupational Therapist will contact you to talk about your circumstances, once you have provided all of the information above.
3. Search for and bid on homes
Once all of your information has been received and verified, we will make your account active and send you a letter to advise what type of property you can bid for. You will then be able to search for and bid on homes.
Each week new available properties are advertised on the Tyne and Wear Homes website.
You will need to log in to your Tyne and Wear Homes account to view and place a bid on properties that you are interested in.
Homes are advertised from Thursday at 00:01 to Monday at 23:59
There are a small number of housing providers within South Tyneside who are not part of the Tyne and Wear Homes group, these have their own waiting lists and policies. If you wish to apply for housing with another provider, this should be done direct to the provider.