Your home Skip past sub-pages When you are offered a home Tenancies and your rights Your responsibilities Moving home Keeping your home warm during winter Keeping pets Ending your tenancy Leasehold Right to Buy scheme Boiler, heating and hot water Smoke alarms and fire safety Garages Energy bills Home loss compensation Lettable Standard Housing Ventures Trust Ltd Garden tidy service Gas servicing Bins, rubbish and recycling Home safety Our promise to youWe are dedicated to providing Great Homes, Great Places, Great Services, and a Great Company. These promises are what we expect from all our staff when dealing with our customers.Read our Customer Promise Related links Repairs and improvements