Fire safety in high rise flats

What to do if there's a fire

You need to know what to do if there's a fire in your flat, or somewhere else in your building.


If you find a fire in your flat

  • Leave your flat and close the door behind you.
  • Once the alarm has been activated this will sound the Fire Alarm in your property, other properties, and communal areas on the same floor.
  • The Concierge will contact the Fire and Rescue Services.

If you hear the alarm in your flat

  • Do not panic.
  • Keep doors and windows closed.
  • Go to the stairwell and make your way to the designated fire assembly point if it is safe to do so.
  • The rest of the residents in the building will not hear the fire alarm. It will only sound on the floor(s) to which the original activation occurred.
  • If you require assistance to evacuate the building, please go to the stairwell until assistance arrives.
  • If you require assistance to evacuate your flat please ensure you have informed your Buidling Safety Officer, who will make sure arrangements are in place.

If you hear the alarm in a communal area or if you are told to evaluate

  • Go at once to the designated fire assembly point or other area indicated by the Fire Officer in charge.
  • Do not stop to collect your belongings.
  • Do not use the lifts.
  • Do not go back into the building until you are told it is safe.

If you have any queries or require further information regarding these instructions, please contact your Buidling Safety Officer.