Support and benefits

Housing advice and support

About the Housing Solutions Service, how they can help and how to contact them.

Debt, benefits and money advice

Welfare Support Service, problems paying your rent, online tools to help improve your finances, Help to Save scheme and more.

Health and housing

Information and advice on what to do if you need to move home for health reasons, and staying independent in your own home.


Help and support for homelessness, including how to contact the Housing Options Service, temporary accommodation, food banks, soup kitchens and more.

Support for under 25s

What help and support is available for those aged 25 and under.

Armed forces support

What support is available, who we can support, how to contact us, local organisations that can help and more.

Housing Benefit

Where to go for information about Housing Benefit and how to contact South Tyneside Council's Benefits Team.

Discretionary Housing Payments (DHP)

About Discretionary Housing Payments and where to go for more information.

Universal Credit

About Universal Credit, and how these changes affect how you pay your rent if you're a South Tyneside Homes tenant.

Useful contact numbers

A list of useful contacts that may be able to provide you with help and support.

Support with your financial wellbeing (Social Navigators)

Visit the South Tyneside Council website to find out about Social Navigators and how they can help.