How you can get involved

The scrutiny panel is an independent group that looks at housing services and monitors performance across South Tyneside Homes.

The check and challenge group works with service managers to shape the way our services are run.

CAFs give you the chance to come along to a venue in your area and meet with housing, local councillors and other people who have an influence on what happens in your community.

We have started to take a deeper look at customer satisfaction through surveys and customer journey mapping.

We are working with local community groups to make our services more accessible for everyone.

Every year tenants from across the Borough come together to write the annual report.

The board has ultimate responsibility for South Tyneside Homes. It is made up of 12 members, including 4 local tenants.

Like our Facebook page. We regularly post content about changes to Housing Services and ask questions about things that matter to you.