Ending your tenancy

Before you move out

Before you move out, make sure your home is in a good condition:

  • Leave your home clean and tidy 
  • Repair any damage to your home before you move out - otherwise, you will be responsible for the cost of any repairs needed

Remove all possessions before returning the keys, including: 

  • furniture, rubbish, floor coverings (including items in gardens, sheds and lofts) - anything left behind will be disposed of, and you will need to pay a clearance charge.
  • animals - you will be charged for any costs incurred for the care of any animal left behind, and we may need to report the neglect or abandonment of an animal to the relevant authorities.
  • furniture pack - if you have a furniture pack in your home, contact Your Homes Newcastle to arrange for it to be collected before you leave. If you don't you may be charged for missing or damaged items (furniture packs cannot be transferred from one property to another, and must be returned when you move).
  • decking, sheds, greenhouses, other structures or alterations may need removing. Speak with your Allocations Officer to make sure you know what is required, and follow their advice.

Arrange to pay for any outstanding charges.

Once your tenancy has ended, you will still be responsible for any outstanding rent and other payments (such as those for rechargeable repairs).

You must not allow any person to stay in your home after your tenancy ends.

If anyone living with you doesn't have alternative living arrangements in place, they should contact our Housing Solutions Service as soon as possible for advice and assistance.