Ending your tenancy

Handing in your keys

It is very important that all keys, including for post boxes and communal entrances, are returned on or before the Monday on which your tenancy ends.

Return keys to either:

  • Housing Solutions Service, Unit 3, Middlefields Industrial Estate, Heddon Way, South Shields, NE34 0NT (open 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm on Fridays)
  • your Housing Plus Officer

When you hand in your keys, we will give you a receipt. Please keep this for your records.

If any keys are not accounted for, you could be charged. 

If you cannot travel to us or you need advice about your housing situation, contact our Housing Solutions Service.